Thursday, December 27, 2007

Imaging by Olen Lim


I love attending seminars. More than the organization that you work for, a seminar increases an individual’s self worth especially if you religiously apply what you learned years after the seminar was conducted. Like change, education is one thing that’s constant in the world that we live in. I’ve attended a number of company sponsored seminars this year and one of the best would be the Professional Image Management Seminar conducted by quintessential Olen Juarez – Lim. Apparently, Ms. O has mastered the art of balancing between driving a point and delivering it on a funny note without sounding too offensive. This blog entry would be insufficient to detail what I learned however I’d like to highlight some points which I will value eternally. This entry will also serve as my constant reminder:

I. Standards:
1. Competitive
2. Helpful
3. Respectful

For easier recall, I used the acronym C.H.R. for Commission on Human Rights or CHR 252, the plate number of my parent’s former ride. In the standards lingo set by Ms. O, C.H.R. for me means Competitive, Helpful and Respectful. She said that consistency is a standard below which you will never fall. I will or actually have started to live my life based on these standards especially Competitive and Respectful. The model region award 3-peat is a testament to my competitive spirit. On being respectful, I live by the golden rule and treat everybody just as how I’d like to be treated. I need to work on being helpful as I’m not foreseen by others as Helpful although this is one of the standards that I’d like to live by eternally. The Helpfulness factor will be an asset eventually when I join the crazy world of politics once I retire from the corporate life.

II. The Art of Conversation
Small talk reminds me of an article I read in a magazine written by Larry King which reads “How to talk to anyone anywhere” in which he gives tips on how to engage in a conversation at a snap of a finger. He says the key is having a common denominator or a connection. In Ms. O’s version, she sets some guidelines like what to discuss and what to avoid. It goes without saying that the topic should be an interesting one to keep the discussion continuous. I thought I was already a master of small talk, being a self assessed amicable person who believes can talk to anybody, if I’m in the mood.

I was able to practice what I learned immediately the evening succeeding the day 2 during our department’s Christmas party at Temple Bar Greenbelt. Our special guest was no less than the company president and our department’s big boss asked me to assist her in entertaining Sir NN. The PLxx – SMT prexy loves his mean machines and I learned that his new baby is a Porsche Carrera S and that he had sold his BMW Z4 via Buy and Sell magazine. Oh so he’s mortal after all and sells via everybody’s fave magazine. I was aching to ask how much he sold the Z4 and how much he got the 996 but I remember what Ms. O taught us.

III. The Business Meal
I’d like to believe that my dining etiquette is not set at zero and I have my parents to thank for that. When we were growing up, they though me basic dining etiquette like: elbows off the table, spoon and fork on four o’ clock after eating, bread should be eaten bit by bit, soup should be scooped away from you and how to how to undress a shrimp. I wish my father taught me how to undress other living things. I had to learn it the hard way. :)

Purely based on recall (as I forgot my notes in Makati), here’s what I learned during the seminar: BMW in dining ethics means Bread on the left, Meal on the center and Water on the right, how to hold wine or champagne glass, European or American style of dining, table napkin discipline, how to eat pasta and where to place your hands. Again my father missed this part. :)

When my children are in their teens and Ms. O is still doing what she does best, we will make sure to enroll them in her class. So Miss O (not Olim or Golen as one of my manager friends christened her), if you are reading this blog entry, words are not enough to express how grateful I am for the lessons that I learned in your class. My pledge of allegiance would be to practice what you taught us and act as a police to my classmates.

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